Legal

Privacy Policy

Last updated: May 2025

1. Who We Are

SMAT Concept & Innovative Solutions Ltd ("SMAT Concept", "we", "us", or "our") is a technology company registered in Nigeria. Our website is smatconcept.com.ng and we can be reached at smatconceptsolutions@gmail.com.

2. Information We Collect

We collect information you provide directly to us when you:

  • Fill out our contact form (name, email, phone, message)
  • Send us an email or WhatsApp message
  • Subscribe to our newsletter (if applicable)
  • Engage us for a project

We also automatically collect basic usage data (pages visited, time on site) through standard web analytics if integrated. We do not collect sensitive personal data.

3. How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries and provide services
  • Send project-related communications
  • Improve our website and services
  • Comply with legal obligations

We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. Data Storage & Security

Your data is stored on secure servers. Contact form submissions are processed via Web3Forms and delivered to our email. We take reasonable technical and organisational measures to protect your information against unauthorised access.

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Data Retention

We retain contact enquiries and client communications for as long as necessary to provide services and comply with legal obligations. Project-related data is retained for a minimum of 3 years for business records.

6. Your Rights

You have the right to:

  • Request access to the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data (subject to legal obligations)
  • Withdraw consent for communications at any time

To exercise these rights, contact us at smatconceptsolutions@gmail.com.

7. Cookies

Our website may use essential cookies required for basic functionality. We do not currently use tracking or advertising cookies. If this changes, we will update this policy and notify visitors accordingly.

8. Third-Party Services

We use the following third-party services that may process data on our behalf:

  • Web3Forms — contact form processing
  • Vercel — website hosting
  • Google Fonts — typography delivery

Each of these services has their own privacy policies and data handling practices.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes by updating the "Last updated" date at the top of this page. Continued use of our website after changes constitutes acceptance of the updated policy.

10. Contact Us

For any privacy-related questions or requests: